RestoPros Overview
We specialize in water mitigation, mold remediation, and fire/smoke restoration services. Whether the customer is facing flooding from a busted pipe, or had their entire office space burned to the ground, RestoPros can help.

Our goal is to get the customers home or business up and running to pre-loss conditions as soon as possible. We accomplish this by offering the best customer service possible, having open communication and hiring the best team of skilled professionals in the business.

Job Description

Job Type: Full-time

Territory: Southern NH, Northern MA

We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our clients. In this outside sales role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.

● Develop and maintain good relationships with clients so that the business can maximize the value of those relationships

●Identify key contacts at potential client companies to establish and foster relationships

● Participate in one-on-one meetings with clients to explain services to guide their choices

● Understand the problems and challenges of clients, address those needs

● Grow the business by identifying new sales and business development opportunities

● Monitor and assess the activities of our competitors to proactively satisfy and retain our clients

● Provide excellent service to maintain a positive reputation for the business

●Resolve any customer complaints promptly and professionally

● Develop and execute a strategy to meet or exceed assigned goal targets

Qualifications:

● 3 years of progressively increasing experience in a sale (preferably B2B) or customer service role

● Ability to build, foster, and maintain positive professional relationships

●Devotion to high-quality customer service

●Excellent interpersonal communication and problem-solving skills

●Keen analytical and research abilities

●Knowledge of relationship management best practices

●Problem-solving and conflict resolution capabilities

●Willingness to develop an in-depth understanding of the business and related services

●Outgoing and customer-oriented attitude

●General Construction Experience is a nice to have

●Restoration Experience is a nice to have

●Valid drivers license and great driving record

Benefits:

●Company Vehicle

● Company Phone and Computer

● Vacation and Paid time off

● 401(k) & 401(k) matching

●Health, Dental, Vision Insurance

Compensation:

Pay: $75,000 - $105,000 per year (salary & commission*)

Bonus Programs

*Commission is uncapped to increase annual income potential beyond what is posted here

Job Type: Full-time

Pay: $75,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Work Location: In person